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Terms & Conditions

USER AGREEMENT website ("Website") is an internet based portal owned and operated by Swastik Enterprises, a proprietorship firm, with its office at 9, India Exchange Place, Ground Floor, Kolkata – 700001, West Bengal, India.

This User Agreement sets out the terms and conditions on which shall provide the Services to the User through the Website. By using and accepting the these terms and condition by virtue of checking the acceptance box on the website while using this service; User agrees to the terms set forth hereunder

1) DATA ACCURACY: publishes the availability of Venues/Marriage Hall/Party Hall/Banquet Hall ("Venue”) online. This availability is being managed by the owners/Mangers of the Venue. shall not be responsible for the accuracy of the information; the same shall be the sole responsibility of the Venue owners/Managers.

2) BOOKING AGENCY: acts as a booking agency, and handling the transaction and provides payment gateway facilities where the owners collect payments directly from end Users. conducts the transaction on behalf of Venues and does not control availability or accuracy of availability.

3) AGE:

Any person above the age of 18 years, can use the website and is entitled to make the transactions online through website.

4) User agrees that the information entered in the inquiry form or other forms in the Website will be shared with the Venue(s) and other service providers as a part of fulfilling the User inquiry or requirement

5) BOOKING CONFIRMATION: shall not be responsible for any errors during booking process; it is the responsibility of the User to manually confirm the booking by contacting the Venue(s) owner. anticipates errors occurring on our online service; if the confirmation page does not appear or confirmation email is not delivered or confirmation number is not produced or any other type of errors occur; it shall be the responsibility of the User to contact the Venue(s) owner directly to resolve the issue; shall not have any responsibility for such errors.


User need to verify the booking details thoroughly, and, make the final call to make the booking ; User need to contact Venue(s) directly to modify, cancel or make any types of changes to the bookings.


If the Venue owner(s) has enabled Online payment for Booking, Website will accepts Visa, MasterCard, Debit Cards and Net Banking while booking online; method of payments are subject to change time to time without notice.

Pay at Venue:

If the venue owner(s) has enabled the Users to “Pay at Venue”for booking the Venue, the User can block the venue by selecting the same. The User has to confirm the booking by paying the requisite amount to the venue directly as per their terms and conditions. does have not any control over each Venue(s) terms and conditions; they are defined at the sole discretion of the Venue(s) owners

6) CANCELLATION & REFUND POLICY: User has to review the refund policies of the Venues published; Neither shall not be responsible for making refunds to the User; it shall be the responsibility of the Venue owners, and, the User needs to directly work with the functional hall owners for such refunds. Website believes in helping its Users as far as possible, and, has therefore a liberal cancellation policy.

In case the User feels that the services received from the concerned business entities/ actual service providers is not as shown on the site, the User can bring it to the notice of the User service centre of the concerned business entities/ actual service providers. The User Service Team of the concerned business entities/ actual service providers, being the sole exclusive responsible authority, after looking into the complaint of User, would take an appropriate decision. However, the same is at exclusive discretion of the concerned business entities/ actual service providers and at the exclusive risk, cost and consequence of the User complaining the same only.


In some cases booking is accepted only after verification of the address and other billing information provided. At times, receive incorrect Credit Card or billing information; as a result booking will be delayed; or cancelled, if reasonable efforts to verify the information is not possible or feasible or not succeeded.

8) E-MAIL CONFIRMATION: attempts to send the e-mail confirmation for booking ; shall not be responsible for inaccuracy of the email addresses, non-delivery due to virus software or spam protection firewalls or whatsoever. It shall be the responsibility of the User(s) to confirm the booking with the Venue owners.


It shall be the responsibility of the Venue(s) and the User(s) to know the risks involved in booking, pricing, pricing changes and cancellations; shall not have any liability.


User has to review the refund policies of the Venue(s) published; shall not be responsible for making refunds to the User; it shall be the responsibility of the Venue owners, and, the User needs to directly work with the Venue(s) owners for such refunds.

11) NON-AVAILABILITY OF FUNCTIONAL HALL AFTER BOOKING : shall not be responsible for the non-availability of the Venue for whatsoever reason after booking is made through; is merely acting as an agency to enable the User to book/block the Venue(s) published by the Venue owner(s) at their sole discretion.

12) FACILITIES: shall not be responsible for any amenities or facilities promised by the Venue(s). In addition, shall not be responsible for any User service or dissatisfaction at the venue(s).

13) The User shall read and understand the terms and conditions of the Venues carefully before using the service of . Terms may change without any prior notice.


The User shall only use the services of for personal use, and , he or she shall not use the services of for any unlawful purpose and also for any commercial purpose; if so, he/she shall be subjected to prosecution under the applicable laws. Also, the reserves the right to claim the damages from the User for such unlawful use. The User understands that, he/she shall not reproduce or copy, etc., of any content on the web site.

15) DISCLAIMER OF WARRANTIES/LIMITATION OF LIABILITY : does not warranty any content on the site. shall not be responsible for any arrangement between the Venue owners and the Users. shall not take responsibility for human errors or data entry errors, or, any changes made by the functional hall owners. shall not endorse any information provided by the Venues in any manner.
In no event shall be liable for any direct, indirect, punitive, incidental, special, consequential damages, or, any other damages resulting in whatsoever manner.


The Website may contain links to other websites, The Linked Sites are not under the control of Website. Website shall not be responsible for the contents of any Linked Site. shall not be responsible for any errors, omissions or representations on any Linked Site. does not endorse any advertiser on any Linked Site in any manner. The User are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.


The Website may contain services such as email, chat, bulletin board services, information related to recommendations, news groups, forums, communities, personal web pages, calendars, and/or other message. The User shall not use Website for any unlawful or illegal purpose.

For any obscene /offensive/abusive postings/chats, on the Website by the User shall invite criminal prosecution by Website and invite the claim for damages from Website. is entitled to disclose, the contents of postings on the Website whenever required by law, or law enforcing authorities, etc., do not control or endorse the content, messages or information found in any communication service. shall not be liable for any contents, messages or information found in any communication service.

The User understands that the materials uploaded to a Communication Service on Website is not complete, and, is limited in size and he shall verify the same by contacting the Venue Owners.

18) TERMINATION/ACCESS RESTRICTION : has the absolute right to terminate access or services any time to a User without any notice, in case the User is found to be violating the terms of this agreement.

19) FEES AND CHARGES: reserves the right to charge fee or alter fees. The Fees and all other charges will be displayed during the usage of the service.
User is also liable for applicable taxes etc.


The User shall legally use the website by creating an account.
To use the service of website, User needs to have necessary technical equipment, like Computer, internet access etc., at their own cost.
The User agrees to receive announcement and some marketing messages etc.,

Registration of the User to Website is mandatory; The User would get User ID and password, upon registration ; The User shall maintain this confidentially and is responsible for keeping the account upto date; The Website shall not be responsible for the data maintained in the account; The Website shall not be responsible for financial losses or damages, direct or indirect etc caused to the User or to the third parties due to any act of Venue owners.

The User shall notify, in case there is an un-authorized access; and shall always log out after using the service etc.,

User has to grant permission to access the data maintained in the account for the purpose of providing services.

21) BREACH : may warn, cancel or terminate permanently the service to the User, under the following circumstances,
In case of breach of terms and conditions of this agreement by the User. Website shall not able to verify or authenticate the information provided.

22) REINSTATEMENT : has the discretion to reinstate the User at any time, however, till then, a suspended User shall not use the services of the website without the permission or notification of re-instatement by


All contents on the website; like photos, videos, descriptions; copyright material etc., are the exclusive properties of Swastik Enterprises, but photos and information related to venue is the exclusive properties of venue owner, and the Users shall not have any rights on the same. The User shall not copy or duplicate the same.


This agreement between the and the User is only to enable the User to access website, and this agreement shall not be regarded as any agreement between the User and


User shall indemnify the for loss caused to due to usage etc., by the User.


In case any provision of this Agreement is determined to be invalid or unenforceable, in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining portion/part of such provision and all other remaining provisions of this Agreement shall continue to be in full force and effect as valid and binding.


Either the User or, as the case may be, can terminate this Agreement and a Service with a notice caused at any time to be effective immediately.

The may, by written notice, terminate this agreement with any cause, so also the User can terminate.

Upon termination, shall not have any obligation to perform any service or tasks on behalf of User.


All notices should be sent in writing in English or delivered to the office of written notice vide registered or currier, or email to etc.,


This agreement and each TOS shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the Courts of Kolkata.

Note: By checking the "Accept Terms and Conditions" box while using the services, the User and are agreeing to this agreement. This acceptance will be stored in A website as proof of acceptance and User agrees it as the valid proof of their valid acceptance of offer.